Privacy Policy

(Last Updated: January 1, 2024)

Thank you for visiting Tell Them A Story Resume Writing Services (collectively, “company”, “we”, “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy will help you understand how we collect, use, disclose, and safeguard your information when you visit our website (www.ttasresumes.com), mobile application, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Our Policy has been designed and created to ensure those affiliated with Tell Them A Story Resume Writing Services of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards. Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. It is your responsibility to periodically review this Privacy Policy to stay informed of updates. You agree that by accessing the Site, you have read, understood, and agree to be bound by and subject to the modifications introduced in the revised Privacy Policy.

Information We Collect 

We gather personal data that you voluntarily collect when registering on the Site [and our mobile application], expressing interest in learning about us or our products/services, participating in Site activities, or contacting us. The types of personal data collected depend on your use of products/features and interactions. This may include:

  • Personal Data: We will collect the following personal data to provide our products/services such as First and last name, email address, mailing address, phone number or similar contact details, Employment, Resume, CV, and Job-Related Data, payment instrument details (e.g., credit card number), stored by our third-party payment processor. This information submitted or provided in connection with the Site and necessary for payment processing.  
  • Derivative Data: The information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. [If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.]
  • Financial Data: Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site [or our mobile application]. [We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Amazon Payments,] [Authornize.Net,] [Braintree Payments,] [Chargify,] [Dwolla,] [Google Checkout,] [Paypal,] [SafeCharge,] [Stripe,] [WePay,] [2Checkout,] [other], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.]
  • Facebook Permissions: The Site [and our mobile application] may by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your accounts, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.
  • Data From Social Networks: User information from social networking sites, such as [LinkedIn, Facebook, Google+, Instagram, Pinterest, Twitter], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. [If you are using our mobile application, this information may also include the contact information of anyone you invite to use and/or join our mobile application.]
  • Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
  • Third-Party Data: Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
  • Data From Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
  • Mobile Application Information: If you connect using our mobile application:
  • Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Push Notifications: We may request you to send you push notifications regarding your account or the Application. If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings.

All provided personal data must be complete and accurate, you are responsible for informing us of any changes to such information. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site [and our mobile application].

Use of Information Collected 

We utilize the personal data obtained through the Site [and our mobile application] for various business purposes outlined below. The processing of your personal data for these purposes is based on our legitimate business interests, the necessity to enter into or perform a contract with you, your consent, and/or compliance with our legal obligations. The information collected or received is used:

  • Administrative Information: Your personal data may be used to send information about purchased products/services and updates to our terms, conditions, and policies.
  • Resume and CV Distribution: With your request and consent, we may distribute your resume, CV, and related information to third-party job sites, subject to the respective site’s privacy policy. Changes or deletions to your information on these sites must be managed directly with them.
  • Order Fulfillment: Information is utilized to fulfill and manage orders for services, subscriptions, and payments, including addressing any service-related issues. Our services may involve work product generated through automated decision-making and analysis technologies, as well as artificial intelligence and machine learning technologies.
  • Feedback Requests: Information is used to seek feedback and contact you about your experience with the Site [and our mobile application] usage for product and service improvement.
  • Testimonials: Testimonials containing personal data may be posted on the Site [and our mobile application] with your prior consent. 
  • Marketing Communications: Your personal data may be used by us and/or third-party marketing partners for marketing purposes based on your preferences. Opt-out options for marketing emails are available.
  • Targeted Advertising: Information may be used to create and display content and advertising tailored to your interests and/or location, in collaboration with third parties, and to measure its effectiveness.
  • Website Security: Information is employed to maintain the Site [or our mobile application] safety, including fraud monitoring and prevention, to protect users and prevent harm or abuse.
  • Product and Service Development: Your information may be utilized to enhance existing products and services or develop new ones.
  • Legal Requests and Compliance: In response to legal requests (e.g., subpoenas), your information may be reviewed, evaluated, and provided as necessary. Additionally, your information may be used to comply with applicable laws and regulations.
  • Enforcement of Terms and Policies: Your information may be used to ensure compliance with our terms, conditions, and policies, with potential disclosure to law enforcement if deemed appropriate, and for use in legal proceedings involving us.
  • Other Business Purposes: Your information may be used for data analysis, identification of usage trends, assessing promotional campaign effectiveness, and evaluating and improving the Site [or our mobile application], products, services, and user experience.

Disclosure of Information

Tell Them A Story Resume Writing Services may not use or disclose the information provided by you except under the following circumstances:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
  • Interactions with Other Users: If you interact with other users of the Site and our mobile application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
  • Online Postings: When you post comments, contributions or other content to the Site or our mobile applications, your posts may be viewed by all users and may be publicly distributed outside the Site and our mobile application in perpetuity.
  • Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the Site [or our mobile application]. These companies may use information about your visits to the Site [and our mobile application] and other websites that are contained in web cookies to provide advertisements about goods and services of interest to you.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • Social Media Contacts: If you connect to the Site or our mobile application through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.
  • Other Third Parties: We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
  • Sale or Bankruptcy: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

Cookies and Tracking Technologies 

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site [and our mobile application] to help customize the Site [and our mobile application] and improve your experience. When you access the Site [or our mobile application], your personal information is not collected using tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies but be aware that such action could affect the availability and functionality of the Site [or our mobile application]. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

 

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site [and our mobile application] to help customize the Site [and our mobile application] and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.

 

Internet-Based Advertising 

Additionally, we may use third-party software to serve ads on the Site [and our mobile application], implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

 

Website Analytics 

We may also partner with selected third-party vendors[, such as [Adobe Analytics,] [Clicktale,] [Clicky,] [Cloudfare,] [Crazy Egg,] [Flurry Analytics,] [Google Analytics,] [Heap Analytics,] [Inspectlet,] [Kissmetrics,] [Mixpanel,] [Piwik,] and others], to allow tracking technologies and remarketing services on the Site [and our mobile application] through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site [and our mobile application], determine the popularity of certain content and better understand online activity. By accessing the Site [our mobile application,], you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

Children Under the Age of 13

We do not intentionally seek information from our target marketing to individuals under the age of 13. If you discover any data collected from children under the age of 13, kindly reach out to us using the contact details provided below.

Options Regarding Your Information

 

Account Information 

You may at any time review or change the information in your account or terminate your account by logging into your account settings and updating your account. Contacting us using the contact information provided below:

  • Tell Them A Story Resume Writing Services
  • Phone: (443) 267-2035
  • Email: support@ttasresumes.com

Emails and Communications (Unsubscribe or Opt Out) 

All emails and newsletters from this site allow you to opt out of further mailings. We adopt appropriate data collection, storage practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our site. If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Site [or our mobile application]
  • Logging into your account settings and updating your preferences.
  • Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

Other 

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

California Privacy Laws

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Site [or our mobile application], you have the right to request the removal of unwanted data that you publicly post on the Site [or our mobile application]. To request the removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site [or our mobile application], but please be aware that the data may not be completely or comprehensively removed from our systems.

Notice to European Union Users

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our contact form. Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the web site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to the United States.

Third-Party Websites

The Site [and our mobile application] may contain links to third-party websites and applications of interest, including advertisements and external services, which are not affiliated with us. Once you have used these links to leave the Site [or our mobile application], any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third-party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site [or our mobile application].

Security 

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Contact Us

If you have any questions about this page, please contact us or use the contact information below:

  • Tell Them A Story Resume Writing Services
  • Phone: (443) 267-2035
  • Email: support@ttasresumes.com